Optimize Phone Calls with Real-Time Guidance

Unleash the Potential of your Team with a Co-pilot for Phone Calls. In-call Guidance and Knowledge, for both Live Customer and Training Conversations.

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Trusted by customers around the world

Consumer Electronics

Consulting

SaaS

Education

Promptu for Inbound

Co-pilot for support calls

Nudge agents with what to say next, with timely suggestions that are tailored to ongoing turns of conversation and enhanced by contextual knowledge search.

Reduce escalations: Equip your team with probabilistic troubleshooting to increase level 1 resolutions

Fewer returns: Automatically select accurate knowledge from your KBs and FAQs to improve success and reduce product returns

Promptu for Outbound

Co-pilot for sales calls

Expert discovery questions and insights such as customer reference cases that are the most relevant to the conversation and your objective for the call.

Better discovery calls: Earn trust with expert-level questions and on-the-spot answers to questions

Book more meetings: Nudge the conversation using advanced information about the prospect and your offerings

Promptu For Onboarding

Train your team with high EQ and realistic simulated customers

Create multiple customer personas for your team to practice with before taking live calls. We use empathic voice agents that behave and sound just like real customers.

Automatic Knowledge Lookup

Explore internal knowledge sources to give agents data-driven suggestions on how to respond

Call Flow Guidance

Call stage progressions that including upsell opportunities, but automatically adjust to the conversation

Integrates with Existing Tools

Include call prompts in your customer service software such as Zendesk, Liveagent, and Amazon Connect

Automatic Knowledge Lookup

Explore internal knowledge sources to give agents data-driven suggestions on how to respond

Call Flow Guidance

Call stage progressions that including upsell opportunities, but automatically adjust to the conversation

Integrates with Existing Tools

Include call prompts in your customer service software such as Zendesk, Liveagent, and Amazon Connect

Automatic Knowledge Lookup

Explore internal knowledge sources to give agents data-driven suggestions on how to respond

Call Flow Guidance

Call stage progressions that including upsell opportunities, but automatically adjust to the conversation

Integrates with Existing Tools

Include call prompts in your customer service software such as Zendesk, Liveagent, and Amazon Connect

features

Get the Best Outcomes from your Phone Calls using the Latest in Advanced Intelligence

Empower your team with insights, real-time prompts, and instant call summarization

Guided Conversations

Prompts are generated in real-time, based on the conversation, according to the goals and guardrails you set

Guided Conversations

Prompts are generated in real-time, based on the conversation, according to the goals and guardrails you set

Guided Conversations

Prompts are generated in real-time, based on the conversation, according to the goals and guardrails you set

Set Goals, Track Progress

Generate comprehensive reports to track your team's performance in both training and live customer interactions

Set Goals, Track Progress

Generate comprehensive reports to track your team's performance in both training and live customer interactions

Set Goals, Track Progress

Generate comprehensive reports to track your team's performance in both training and live customer interactions

Integrations

Integrates with leading SIP and customer service systems such as Amazon Connect, Twilio, Zendesk, and Liveagent. Custom integrations are available

Integrations

Integrates with leading SIP and customer service systems such as Amazon Connect, Twilio, Zendesk, and Liveagent. Custom integrations are available

Integrations

Integrates with leading SIP and customer service systems such as Amazon Connect, Twilio, Zendesk, and Liveagent. Custom integrations are available

Hyper-realistic customer sims

Train your team with empathic customer simulations tailored to specific situations that act emotional, impatient, or indifferent

Hyper-realistic customer sims

Train your team with empathic customer simulations tailored to specific situations that act emotional, impatient, or indifferent

Hyper-realistic customer sims

Train your team with empathic customer simulations tailored to specific situations that act emotional, impatient, or indifferent

How it works

Comprehensive Support for Optimal Voice Conversations

Explore the suite of powerful features designed to improve outcomes from your customer support and sales conversations, leading to higher close/upsell rates and better discovery calls

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Data-driven Conversations

Conversations are instantly transcribed and sent to our large language models, giving your agents incredibly relevant, context-aware suggestions

Data-driven Conversations

Conversations are instantly transcribed and sent to our large language models, giving your agents incredibly relevant, context-aware suggestions

Data-driven Conversations

Conversations are instantly transcribed and sent to our large language models, giving your agents incredibly relevant, context-aware suggestions

Automatic Note Taking

Capture key information such as customer order details automatically to refine your prompts with the most accurate product information and free your agents to focus on the customer interaction

Automatic Note Taking

Capture key information such as customer order details automatically to refine your prompts with the most accurate product information and free your agents to focus on the customer interaction

Automatic Note Taking

Capture key information such as customer order details automatically to refine your prompts with the most accurate product information and free your agents to focus on the customer interaction

Include KB and Case Studies During Calls

Prompt agents with contextually relevant customer case studies and knowledge base content. Clarify technical topics automatically for your agents without them needing to open a search tab

Include KB and Case Studies During Calls

Prompt agents with contextually relevant customer case studies and knowledge base content. Clarify technical topics automatically for your agents without them needing to open a search tab

Include KB and Case Studies During Calls

Prompt agents with contextually relevant customer case studies and knowledge base content. Clarify technical topics automatically for your agents without them needing to open a search tab

Out-of-the-box Integration

Natively integrates with leading customer service and CRM systems so agents don't need to leave their agent dashboard

Out-of-the-box Integration

Natively integrates with leading customer service and CRM systems so agents don't need to leave their agent dashboard

Out-of-the-box Integration

Natively integrates with leading customer service and CRM systems so agents don't need to leave their agent dashboard

Supports Onboarding & Live Calls

One tool with the same interface can be used for both simulated and live customer calls

Supports Onboarding & Live Calls

One tool with the same interface can be used for both simulated and live customer calls

Supports Onboarding & Live Calls

One tool with the same interface can be used for both simulated and live customer calls

Beyond Static Call Scripts

Define call flow templates based on a general outline (e.g BANT/MEDDPIC for sales discovery) and let the system tailor it on-the-fly based on ongoing turns of the conversation.

Beyond Static Call Scripts

Define call flow templates based on a general outline (e.g BANT/MEDDPIC for sales discovery) and let the system tailor it on-the-fly based on ongoing turns of the conversation.

Beyond Static Call Scripts

Define call flow templates based on a general outline (e.g BANT/MEDDPIC for sales discovery) and let the system tailor it on-the-fly based on ongoing turns of the conversation.

Pricing

Flexible Plans for Every Business Need

Not sure which plan is best for you? Contact our sales team for a personalized consultation.

Starter

Perfect for small businesses beginning to optimize outbound and inbound call management

$99

/month

Get Started

Unlimited Users

100 minutes/month

Inbound, Outbound and Training

Support: Email

Professional

Ideal for companies wanting to include internal knowledge base content in call prompts

$199

/month

Get Started

Unlimited Users

500 minutes/month

Custom Knowledge Base integration

Custom Branding

Inbound, Outbound and Training

Support: Email and Phone

Enterprise

Best for large organizations with established systems, high call volumes, and premium support needs

$599

/month

Get Started

Unlimited Users

1500 minutes/month

Custom Knowledge Base integration

Custom Branding

Inbound, Outbound and Training

Support: Dedicated Slack Channel

FAQs

Frequently asked questions

Everything you need to know about the product and billing.

Is there a free trial available?

What are the supports i get?

Is there a free trial available?

What payment methods do you accept?

What is your refund policy?

What kind of support do you provide?

Take the next step toward optimized conversations and faster onboarding.

Discover how our platform can empower your business. No credit card required.

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